Privacy Policy

Effective July 1, 2025 | Updated September 21, 2026

TayCo Electric & Solar Inc. (“TayCo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request service, submit a form, or otherwise interact with TayCo online.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Service address or project location
  • Information about your electrical, solar, generator, or other service needs
  • Information you include in website forms, emails, text messages, or other communications with us

We may also automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referring website or source
  • General geographic information
  • Interactions with our website, forms, buttons, phone links, and advertisements

How We Use Your Information

We may use information we collect to:

  • Respond to questions and service requests
  • Schedule estimates, consultations, or appointments
  • Provide electrical, solar, generator, and related services
  • Communicate with customers and prospective customers
  • Provide estimates, proposals, invoices, or project information
  • Improve our website, services, and customer experience
  • Measure website traffic and marketing performance
  • Understand how visitors find and use our website
  • Deliver and evaluate advertising campaigns
  • Protect our website, customers, employees, and business from fraud, abuse, or security threats
  • Comply with applicable legal or regulatory requirements

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to help the website function properly, understand website usage, measure marketing effectiveness, and improve the visitor experience.

These technologies may collect information such as your IP address, device information, pages visited, referring source, and interactions with our website.

You can control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Analytics and Advertising

We may use third-party tools and platforms to understand website activity and measure advertising performance. These may include services such as Google Analytics, Google Ads, Google Tag Manager, Meta, or similar platforms.

These providers may use cookies, pixels, or similar technologies to collect information about your interaction with our website and advertisements.

Information collected by third-party platforms is also subject to their own privacy policies and practices.

Phone Calls, Email, and Text Messages

If you provide your phone number or email address, we may use it to respond to your inquiry, provide information about a requested service, communicate about an appointment or project, or otherwise provide customer service.

Where applicable, marketing text messages or promotional communications will be sent only as permitted by law and according to the consent provided.

Providing a phone number does not authorize TayCo to sell that number or provide it to unrelated third parties for their own marketing purposes.

You may opt out of promotional email communications by using the unsubscribe link included in the message. You may opt out of marketing text messages by following the instructions provided in the message.

How We Share Information

TayCo does not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business, website, or marketing activities. These providers may include:

  • Website hosting and technology providers
  • Customer relationship management or scheduling platforms
  • Email and communications providers
  • Payment processors
  • Analytics providers
  • Advertising and marketing platforms
  • Contractors or professional service providers assisting TayCo

These parties may access information only as necessary to provide services to TayCo or as otherwise permitted by law.

We may also disclose information when required by law, subpoena, court order, governmental request, or when reasonably necessary to protect TayCo, our customers, our employees, or others.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain customer and business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

TayCo is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are intended for adults seeking electrical, solar, generator, construction, or related services. They are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.

You may also contact us regarding questions about the personal information you have provided to TayCo.

We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable laws.

When updates are made, the revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how TayCo handles personal information, please contact:

TayCo Electric & Solar Inc.
(704) 225-3875
1506 Turring Drive, Indian Trail, NC 28079
solarized@taycoelectric.com